Refund policy
Refund Policy
A refund may only be made on a product if a manufacturing fault is present.
Should there be a fault with the garment, notification to Volume Wear must be made within 5 business days after the purchase date for a refund to be applicable. When items are returned, they must be:
- In brand new original condition,
- Unworn and unwashed,
- All tags attached with original packaging,
- Free from makeup and any scent (including deodorant, perfume or washing powder).
Returns must be sent back within 10 days after contacting Volume Wear.
If a return is sent to Volume Wear prior to contacting us, the return will not be accepted. Contact must be made via email to sales@volumeweartm.com before any returns are sent.
Refunds are not offered for change of mind. All sales on discounted items are final.
Returns Policy
A refund may only be made on a product if a manufacturing fault is present.
Should there be a fault with the garment, notification to Volume Wear must be made within 5 business days after the purchase date for a refund to be applicable. When items are returned, they must be:
- In brand new original condition,
- Unworn and unwashed,
- All tags attached with original packaging,
- Free from makeup and any scent (including deodorant, perfume or washing powder).
Returns must be sent back within 10 days after contacting Volume Wear.
If a return is sent to Volume Wear prior to contacting us, the return will not be accepted. Contact must be made via email to sales@volumeweartm.com before any returns are sent.